Dining Australia

Opinions: 

DMO Stories

Australia is a nation which is traditionally seen as being an outstanding tourist destination. Many British people in particular eventually emigrate to the Antipodean nation, attracted by the markedly preferable Southern Hemisphere climate. Australia not only benefits from outstanding weather conditions, but its natural geography is also spectacular and varied, its wildlife exotic, and the nation effectively represents a vast territory for people to explore.

Aside from the outstanding physical aspects of the nation, Australia also has an extremely rich culture. Sydney can be considered one of the most attractive and vibrant cities on the planet, Australian sporting teams are among the most competitive on the planet, and native Australians are known to be incredibly warm and welcoming.

Australian Restaurant Culture

But perhaps the outstanding aspect of Australia, and one that continues to attract people from all over the world, is the abundance and quality of its food and wine. Reflecting this aspect of Australian culture, Tourism Australia has recently launched a multi-million-dollar campaign which focuses on the country’s food scene and agriculture.

Restaurant Australia was launched in May of last year, and later became part of an overarching campaign which featured the tagline “There’s Nothing Like Australia”. Tourism Australia made a decision to launch the campaign, as it was in possession of data which suggested that international travellers viewed Australia as a destination which features good food and wine.

The data emanated from the Tourism Australia Consumer Demand Project of 2013, which assessed nations all over the world based on their gastronomic offerings. In the latest survey, Australia had ascended the list, climbing from 10th place in 2012 to third in 2013. Only the notoriously food-related territories of France and Italy were ranked higher than the Antipodean nation, and this had very much driven the Tourism Australia strategy.

It is notable as well that figures also indicate that the digital marketing investment made by Tourism Australia has paid off demographically. Prior to visiting Australia, survey respondents from Indonesia, Korea, Japan, Germany and the US were the least enthusiastic about Australia’s cuisine. But having incentivised people to travel to the Southern Hemisphere nation, once people have visited, their attitude to Australia changes markedly. For people surveyed who have visited, those from China, the US, India and the UK rank Australia as the best nation for food and wine to which they have travelled.

East Asian Links

This is considered particularly valuable by Tourism Australia, as the nation is currently attempting to forge strong links with Chinese travellers due to its relative geographical proximity. Tourists from East Asia have traditionally primarily travelled to Europe and the United States when taking a holiday, but this perception is changing as Australia is successful in the process of attracting Chinese visitors in particular.

Thus, the Restaurant Australia campaign had a huge focus on this key East Asian demographic and region. Restaurant Australia included a $3.16 million spend across Greater China, Hong Kong, Japan, South Korea, Singapore, Malaysia, Indonesia, and India. This encompassed advertising in print and on television, while Restaurant Australia also built up its presence in Asia with a separate website based around a social feed encouraging tourist to explore Australia’s food and beverage.

The Restaurant Australia campaign focused on a number of one-day social meet-ups, which were given attractive and attention-grabbing names in order to make them trend-worthy. “The Invite the World To Dinner” and “Tourism and Event Queensland’s Ultimate Instameet” created the impression of a fun campaign, which was interactive and genuinely collaborative.

Restaurant Australia

Social Media Integration

It is also notable that a significant amount of effort in the campaign was put into achieving Instagram integration. This photo-based social media platform is an outstanding way for destinations and brands to communicate something visual and truly striking to consumers which are unaccustomed to, or unfamiliar with, a product.

Tourism Australia has also attempted to take a very proactive view toward social media. The Restaurant Australia campaign advocated bringing together purveyors and restaurants from various regions in Australia. The aim behind this was to lend authenticity to the campaign and platform, in order to increase engagement and connection with the promotion.

From a social media perspective, the campaign was undoubtedly a huge success. Hashtag activity for #restaurantaustralia reached 21,441 contributions on Instagram and 28,155 on Twitter, while the last 100 tweets for #seeaustralia garnered 26,000 impressions.

Takeaways from the Restaurant Australian campaign are the focus of the destination on social media, and particularly in creating rich content which is photographic in nature. Tourists are encouraged to not merely view the campaign, but actively participate, which is always a more effective way of garnering attention from a contemporary audience.

The next stage for the Restaurant Australia campaign is obviously to turn this positive perception and social media engagement into actual visits and ultimately economic activity. But given the outstanding natural advantages which Australia enjoys, and the sensible photographic and communal basis for this campaign, an elevation in Australian tourism in the short-term seems highly possible.

Discussion

comments powered by Disqus

More from #DTTT

  • marketing-oost-feature
    In October we present:
    Marketing Oost: Becoming an effective force in regional marketing

    Wendy Weijdema is the marketing strategist for MarketingOost, a destination marketing organisation responsible for economic growth in tourism for the province of Overijsse. We are pleased to welcome Wendy Weijdema as a speaker at #DTTTGlobal on 30th November & 1st December in Brussels to share their story on ‘Becoming an effective force in regional marketing’. Ahead of  #DTTTGlobal, we […]

    #Marketing Oost #regional marketing #change #Transformation #destination #digital marketing
  • Val-Di-Sole-&-Dolomiti-Paganella
    In October we present:
    Understanding the Complexities of Destination Management & Marketing

    Luca D’Angelo and Fabio Sacco join us from Dolomiti Paganella and Val Di Sole to talk about their experiences rebuilding their own Trentino based DMOs from the bottom up and the lessons they’ve learned along the way. Both will join us on stage at #DTTTGlobal on 30th November & 1st December in Brussels. We spoke to […]

    #structure #framework #destination management #dmo #marketing
  • San-fran-global-feature
    In September we present:
    San Francisco Travel: Always Welcome

    Dan Rosenbaum is the Director, Global Digital Marketing at San Francisco Travel Association, the San Francisco destination marketing organization. At SF Travel, he oversees all of our content, social media and digital advertising efforts. We are pleased to welcome Dan Rosenbaum as a speaker at #DTTTGlobal on 30th November & 1st December in Brussels to learn […]

    #san francisco #campaign #content #destination #dmo #marketing #partner
  • Great-escape-oslo
    In September we present:
    The Great Escape – Oslo

    We’ve just launched this new campaign for Oslo, which basically consists of one film. Watch the video, and I’ll explain what we were thinking when we came up with the idea. Oslo to the rescue! Kiwi couple get rescued from vacayfail from Visit Oslo on Vimeo. We knew we were going to be doing some […]

  • amsterdam-global-feature
    In September we present:
    Amsterdam Marketing: Live Lines

    Amsterdam Marketing, the municipality of Amsterdam and Amsterdam Museums worked on the pilot ‘Live Lines’ (Dutch: Rijenradar) providing visitors with an overview of live queue times at 10 museums in Amsterdam Metropolitan Area. We caught up with Marek Kruszel from the Amsterdam Marketing team to learn more about Live Lines in the lead-up to #DTTTGlobal […]

    #lines #visitor #Amsterdam #data #experience #Live #marketing
  • nuuk-global-feature
    In August we present:
    Colourful Nuuk: Starting out in Destination Marketing

    Stine Selmer is a business consultant at the business development organisation Sermersooq Business Council that manages destination development, branding and marketing for Nuuk, the capital of Greenland. The DMO has existed since 2012 and the Colourful Nuuk brand is only a few years old. At #DTTTGlobal, Stine will be taking the stage to present the […]

    #Nuuk #destination #destination marketing #dmo #Greenland
Show more
×
© 2017 Digital Tourism Think Tank

Digital Tourism Think Tank logo imge