Tag: customer service

Tourist Information Centre of the...
Tourist Information Centre of the Future
Tourist Information Centre of the...
Tourist information centres provide a range of information on the destination for visitors and are one of the few places where...
Read More
Customer Service &...
Customer Service & Technology
Customer Service &...
Customer service is one area that could capitalise immensely on the opportunities that new technology brings by simplifying...
Read More
Exploring Chatbots for...
Exploring Chatbots for Destinations
Exploring Chatbots for...
You’ve probably heard the words ‘chatbot’, ‘AI’ and ‘digital assistant’ thrown around a lot in the past few...
Read More
Complete Guide to Facebook
Complete Guide to Facebook
Complete Guide to Facebook
Facebook has affirmed itself as a social media leader in the 12 years it has been around....
Read More
Workshop Part 2 – Key steps to...
Workshop Part 2 – Key steps to planning & executing a strategy
Workshop Part 2 – Key steps to...
Having a clear strategy is essential for any business or destination to succeed in achieving its goals of...
Read More
Becoming a Social Enterprise
Becoming a Social Enterprise
Becoming a Social Enterprise
With recognition that social media has transformed both enterprise and travel as we now know it, increasingly businesses...
Read More
Transforming SNCB in Real-Time
Transforming SNCB in Real-Time
Transforming SNCB in Real-Time
Over the past few years, the Belgian National Rail Company (SNCB) has succeeded in becoming leaders in social...
Read More
KLM launches 24/7 customer service...
KLM launches 24/7 customer service for Linkedin
KLM launches 24/7 customer service...
The Dutch airline KLM has recently made an announcement which could be a game changer in social media....
Read More
Page 1 of 11
© 2017 Digital Tourism Think Tank

Digital Tourism Think Tank logo imge