Designed to teach you how to master must-have tools and acquire essential skills to succeed in managing your destination or organisation, be ready to challenge all of your assumptions.
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Key Information
The programme is an online on-demand course that runs over four weeks. Here are the four key themes this programme will cover:
1. Identifying Underlying Challenges
The first stage will focus on exploring different techniques which will help you to develop a clearer understanding of the people involved in your challenge.
2. Understanding User Needs
The second stage will be dedicated to understanding why empathy is key to adopting a user or visitor-centred approach to the challenges we face in any situation.
3. Designing Creative Solutions
In this stage, we will work to ideate hundreds, if not thousands of ideas with different methods. This is one of the keys to successfully implementing Design Thinking, as it will help us narrow down the ideas that could work.
4. Developing Effective Prototypes
Once a solution is identified, assumptions pose a risk, as these are almost always based on bias. Learn how to take low-fidelity prototypes into the field, gather feedback from users and iterate as part of your systematic workflow.
Coming Soon
Customised specifically for start-ups and businesses.