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Design Thinking Fundamentals

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Welcome to Design Thinking Fundamentals

Created for tourism professionals, this programme will help you gain all the necessary skills to use Design Thinking as an innovation method in your day-to-day work.

1. Identifying the Underlying Challenges

This first module will be dedicated to understanding why empathy is key to adopting a user or visitor-centred approach to the challenges we face in any situation.

Main Lesson

Coming Soon

This module will be available on the 8th August.

Resource Hub

In this resource hub, you’ll find a range of templates to provide inspiration and help structure your human-centered design process, alongside user guides sharing additional tips for following this process. You’ll also find prompt cards to stimulate discussions and a range of case studies and best practice examples of design thinking methods being implemented in practice.

Case Studies

Final Exam

You'll need to get 70% marks to pass. You can submit as many times as needed until you pass, but you will need to allow 7 days between attempts for them to be valid.

Coming Soon