This template helps you apply the 5 Whys technique following a Design Thinking approach, uncovering the root cause of a problem and fostering creative solutions.

Materials:

1. This template
2. Markers or pens
3. Sticky notes (optional)

Preparation:

1. Define the problem: Clearly state the issue you want to investigate. Be specific and avoid broad statements.
2. Gather information: If needed, collect data or facts relevant to the problem.

‍

‍

Steps:

1. State the problem: Write the initial problem statement at the top of the template.
2. Ask "Why?" for the first time: Directly below the problem statement, write down the first reason why the problem occurs. Be factual and avoid assumptions.
3. Ask "Why?" again: Analyse the previous answer and ask "Why?" again to further explore the cause. Write the answer below the previous one.
4. Repeat: Continue asking "Why?" four more times, drilling deeper into the cause-and-effect chain with each iteration. You can use sticky notes to track different branches of inquiry if the problem has multiple contributing factors.
5. Identify the root cause: Analyse the final answer from the fifth "Why?". This is likely the underlying reason for the problem.
6. Challenge assumptions: Reflect on the identified root cause. Are there any hidden assumptions or biases influencing your analysis?
7. Define the core challenge: Formulate a concise statement summarising the root cause and its impact. This becomes the core challenge you need to address.

Additional Tips:

1. Stay focused: Keep the discussion centred on the specific problem and avoid going off on tangents.
2. Be objective: Base your answers on facts and evidence, not personal opinions or beliefs.
3. Think creatively: Don't be afraid to explore different possibilities and challenge existing assumptions.
4. Visualise: Use diagrams or sketches to help visualise the relationships between different factors.
5. Iterate and refine: As you progress, go back and revise your answers if necessary.
6. Use this template as a starting point: Adapt it to fit your specific needs and the complexity of the problem you are addressing.

Remember, the 5 Whys exercise is a tool to help you understand the root cause of a problem, not to assign blame. By following this template and applying a Design Thinking approach, you can gain valuable insights and develop creative solutions to address the core challenge.