It’s morning in the age of AI Introduction
After decades of foundation building and incremental progress, AI has taken an exponential leap forward. What was once a novelty has become a business necessity.
The excitement around AI has inspired an endless scroll of hype and hyperbole. There’s no shortage of conjecture. AI in Action brings real-world data to the conversation to explore a simple question—during this critical period, what lessons can be learned from an AI vanguard already seeing results?
To that end, IBM partnered with The Harris Poll and surveyed 2,000 organizations from across the globe. We discovered that 15%—a group we call Leaders—rise above the buzz and achieve quantifiable results
In fact, two-thirds of Leaders report that AI has already driven a greater than 25% improvement in revenue growth rate.
27%–38% of Leaders are already seeing significant improvements across 5 key areas of value: cybersecurity and resilience; customer satisfaction, engagement and retention; marketing effectiveness; streamlined processes; and staff productivity.
AI in Action delivers a clear assessment of Leaders and offers expert commentary on how Learners—the remaining 85% of those surveyed—can join their ranks.
We discovered that Leaders don’t mindlessly chase trends. Instead, they look for the intersection of opportunity, need and internal capabilities to develop an action-oriented roadmap. They foster organization-wide alignment through clear and authentic communication.
Leaders also understand that a strong data foundation delivers the flexibility to customize AI. They rely on a hybrid cloud strategy and a multimodel, platformbased approach. They understand the perils of “the perfection trap,” seek partners that can drive trust, and are committed to incremental improvement through continuous experimentation.
Let’s explore the path they’ve already blazed. And if you’re a Leader and want to stay that way, keep reading.
It’s morning in the age of AI Introduction
After decades of foundation building and incremental progress, AI has taken an exponential leap forward. What was once a novelty has become a business necessity.
The excitement around AI has inspired an endless scroll of hype and hyperbole. There’s no shortage of conjecture. AI in Action brings real-world data to the conversation to explore a simple question—during this critical period, what lessons can be learned from an AI vanguard already seeing results?
To that end, IBM partnered with The Harris Poll and surveyed 2,000 organizations from across the globe. We discovered that 15%—a group we call Leaders—rise above the buzz and achieve quantifiable results
In fact, two-thirds of Leaders report that AI has already driven a greater than 25% improvement in revenue growth rate.
27%–38% of Leaders are already seeing significant improvements across 5 key areas of value: cybersecurity and resilience; customer satisfaction, engagement and retention; marketing effectiveness; streamlined processes; and staff productivity.
AI in Action delivers a clear assessment of Leaders and offers expert commentary on how Learners—the remaining 85% of those surveyed—can join their ranks.
We discovered that Leaders don’t mindlessly chase trends. Instead, they look for the intersection of opportunity, need and internal capabilities to develop an action-oriented roadmap. They foster organization-wide alignment through clear and authentic communication.
Leaders also understand that a strong data foundation delivers the flexibility to customize AI. They rely on a hybrid cloud strategy and a multimodel, platformbased approach. They understand the perils of “the perfection trap,” seek partners that can drive trust, and are committed to incremental improvement through continuous experimentation.
Let’s explore the path they’ve already blazed. And if you’re a Leader and want to stay that way, keep reading.