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F.D.B.
X. Awards
Digital Futures
Building Data Spaces

On-Demand

The session recordings will be available after the event where you can rewatch your favourite sessions individually.

Programme

Check out the programme outline to see what you can look forward to during the event. On 11th December, the event will start at 9:00 GMT. All timings are in Greenwich Mean Time.

Wednesday 11th December

Welcome Breakfast

|
9:00 am
No items found.

Welcome to FDB 2024

|
9:30 am
Duncan Chater
Managing Director
Bloomberg Media Europe
Nick Hall
Founder & CEO
Digital Tourism Think Tank

Building Partnerships in the Attention Economy

Keynote
|
9:45 am

In today's competitive tourism landscape, data-driven marketing is essential for capturing the attention of travellers. Explore how harnessing the power of data analytics and cutting-edge AI technology can be leveraged to craft personalised, engaging campaigns that resonate with high-net-worth individuals.

David Meany
Head of Travel
Boomberg Media
Phil Robinson
Head of Data Science & Insights EMEA
Bloomberg Media

Defining Impact as an Omni-Present Brand

Keynote
|
10:20 am

In the age of AI, the possibilities for creating truly omni-present digital brand experiences are boundless. This session delves into the art and science of destination marketing and the implications of technological advancements and changing consumer behaviour. Tourism Ireland shares brand thinking across channels and viewpoints for the future.

Alice Mansergh
Chief Executive
Tourism Ireland

The Essence of a Brand

Keynote
|
10:55 am

In this compelling session, Emma Campbell, Sector Marketing Director at DCT Abu Dhabi, will share insights from Abu Dhabi's transformative journey in redefining its destination brand. This presentation will explore how Abu Dhabi has successfully carved out its distinctive identity by authentically embracing its cultural heritage while developing a competitive positioning within the region.

Emma Campbell
Sector Marketing Director and Acting Director of Strategic Communications
DCT Abu Dhabi

Reimagining Tourism & Technology: Building Digital-First Communities

Keynote
|
11:30 am

In this intimate fireside conversation, we'll explore how technology is reshaping not just how we travel, but how communities thrive in the digital age. John Park from Airbnb will share insights on how data-driven approaches and technological innovation are transforming traditional perspectives on tourism, community development, and economic empowerment.

John Park
Head of Government Affairs and Public Policy Campaigns for Northern Europe
Airbnb

Future Policy Agenda: Embracing Digital Transformation

Panel
|
12:00 pm

In the rapidly evolving digital landscape, understanding the implications of regulations is crucial for the tourism industry. This panel provides a comprehensive overview of how major policy developments are shaping the future of tourism and opportunities to adapt and thrive in the changing environment.

Orla O'Keeffe
Head of Industry Digitalisation
Fáilte Ireland
Caroline Dunlea
CEO and Co-Founder
Core Optimisation
Sanne van Let
Manager Digital
NBTC
Hermione Nevill
Senior Tourism Specialist
IFC (World Bank Group)

Lunch

|
12:40 pm
No items found.

Framing the Future Digital Agenda on the Media Impact of AI

Keynote
|
1:45 pm

As generative AI continues to reshape the media landscape, the ethical implications of its use in tourism marketing must be clearly understood. This session will delve into the benefits and risks of using AI to enhance marketing efforts, considering how to ensure transparency and accuracy in content generation, the role AI plays in optimising digital media and the environmental implications of AI-enabled marketing activities.

Duncan Chater
Managing Director
Bloomberg Media Europe

Content Trends. Story Relevance. Impact.

Keynote
|
1:55 pm

With content saturation challenging even the most established destinations, this session offers unique insights from Catharina Riess, Director of Mediahouse at Vienna Tourist Board, on how their innovative approach to storytelling and content strategy is reshaping destination marketing and management.

Catharina Riess
Director Mediahouse
Vienna Tourist Board

Seeking Confluence: Strategy vs. Technology

Keynote
|
2:30 pm

In an era of rapid technological advancement and organisational transformation, this session offers compelling insights from Line Nøhr, Chief Marketing Officer at VisitDenmark, on the delicate balance between strategic vision and technological implementation. Drawing from her experience in reshaping VisitDenmark's approach to destination marketing, Line will share how fundamental organisational change can drive digital innovation while maintaining strategic focus.

Line Nøhr
Chief Marketing Officer
VisitDenmark

Purpose, Strategy and Global Marketing

Keynote
|
3:05 pm

In this strategic session, Charel van Dam, Marketing Director at NBTC, will demonstrate how the Netherlands is aligning its core destination DNA with purposeful global marketing initiatives while addressing contemporary challenges. Drawing from NBTC's comprehensive approach to destination management, this talk will showcase how traditional Dutch themes are being strategically positioned to create meaningful impact in international markets.

Charel van Dam
Marketing Director
NBTC

Coffee Break

|
3:35 pm
No items found.

Redefining Destination Marketing: How Visit Sweden Drives Growth with Limited Resources

Keynote
|
4:00 pm

In an era of digital transformation, destination marketing has evolved rapidly, demanding new strategies and approaches. This session offers a unique perspective from Nils Persson, the Chief Marketing Officer of VisitSweden, on how his organisation has successfully navigated this landscape and driven impressive growth - all while operating on a limited budget compared to its larger competitors.

Nils Persson
Chief Marketing Officer
Visit Sweden

Sustainable Tourism. Is it an Oxymoron?

Panel
|
4:35 pm

Heightened awareness of sustainable tourism has made this a paramount concern for travellers and destinations alike. This session explores the critical role of transparency in building trust, fostering responsible practices and ensuring the long-term viability of tourism destinations and how to embed this message across all communications with visitors.

Eleni Skarveli
Director GNTO UK & Ireland
Greek National Tourism Organisation
John Fraher
Senior Executive Editor for Energy, Climate and Equality
Bloomberg News
Tanny Por
Head of International Relations
Visit Greenland
Jonas Løvschall-Wedel
Head of International Communication
Wonderful Copenhagen

Horizon Technology: The Impact Today, Tomorrow

Panel
|
5:10 pm

Staying informed about emerging technologies is essential for maintaining a competitive edge and capitalising on opportunities. This session explores how destinations are leveraging the rapid developments in AI to create stronger brand experiences. From AI driven conversational marketing, to using technology to transform team workflow, we’ll explore how horizon technologies are unlocking new opportunities. Expecting join a dynamic, lively debate with a wide range of perspectives shared by leading destinations, designed to unpackaged every major development happening in digital right now.

Aleksandra Jerebic Topolovec
Web Manager
Slovenian Tourist Board
Valentina Cappio
Head of Brand and Communication
Trentino Marketing
Claire Cadogan
Head of Digital Marketing
Fáilte Ireland
Insuk Kim
Digital Content Manager
Visit Greenland

Thanks for Joining!

|
5:50 pm
Nick Hall
Founder & CEO
Digital Tourism Think Tank

Speakers

Get to know this years speakers and read about their work and achievements.

Tanny Por
Visit Greenland
Insuk Kim
Visit Greenland
David Meany
Boomberg Media
Line Nøhr
VisitDenmark
Caroline Dunlea
Core Optimisation
Valentina Cappio
Trentino Marketing
Nick Hall
Digital Tourism Think Tank
Charel van Dam
NBTC
John Park
Airbnb
Catharina Riess
Vienna Tourist Board
John Fraher
Bloomberg News
Duncan Chater
Bloomberg Media Europe
Claire Cadogan
Fáilte Ireland
Jonas Løvschall-Wedel
Wonderful Copenhagen
Aleksandra Jerebic Topolovec
Slovenian Tourist Board
Alice Mansergh
Tourism Ireland
Hermione Nevill
IFC (World Bank Group)
Sanne van Let
NBTC
Eleni Skarveli
Greek National Tourism Organisation
Phil Robinson
Bloomberg Media
Emma Campbell
DCT Abu Dhabi
Nils Persson
Visit Sweden
Orla O'Keeffe
Fáilte Ireland

X. Awards

If you have a campaign/project you think should win one of these, make sure to enter it!

2024 Shortlist

Membership

Your Membership: membership.name

Discover DTTT Membership. As a Member you get access to all of our events on-demand and get unlimited free entries to X. Awards among other benefits on our platform.

For Businesses and Start-ups Driven to Grow

This plan is for businesses driven to succeed by gaining the competitive edge as innovative, digital-first champions, carving their way in the new impact-driven visitor and experience economy.

Trends & Innovation

Get weekly trend alerts, business cases and innovation toolkits every week helping you gain the competitive edge.

Support to Grow

Get essential training, design thinking and sustainability leadership skills, with direct access to expert coaches.

Recognition & Visibility

Get the Growth Label 2023 by the DTTT, earn with free entry to DTTT Business Awards, get listed free in the DTTT Directory.

For Destinations, Government & Policy Makers

Create better strategies & learn from destination experts.

The Destination Membership is designed to support DMO teams and their industry by giving them the necessary resources to organise, strategise and create better content.

Events & Awards

Join leading flagship events in tourism, X Festival and X Design Week. Your entire team get unfettered access to join, watch-again and be part of the conversation.

Strategic Development

Upgrade your team's capabilities in digital, trends, strategy, leadership and sustainability with dedicated strategy sessions and training programmes for members.

Insights & Resources

Dip-in to our library of more than 650 DMO resources, from case studies and interviews to white-papers as well as research, workshop and design templates.

For Businesses and Start-ups Driven to Grow

This plan is for businesses driven to succeed by gaining the competitive edge as innovative, digital-first champions, carving their way in the new impact-driven visitor and experience economy.

Extensive Practitioner Insights

Get access to the widest array of insights available, from DMOs and Industry on current trends related to digital, strategy and sustainability.

Guest Lectures & Workshops

Offer a rich view on current industry trends and developments with students, with design methods and rich, case-study driven global perspective.

Professional & Industry Pathways

Benefit from opportunities to engage and share research perspectives with policymakers and industry practitioners on key topics.

For Businesses and Start-ups Driven to Grow

This plan is for businesses driven to succeed by gaining the competitive edge as innovative, digital-first champions, carving their way in the new impact-driven visitor and experience economy.

Events & Awards

Join leading flagship events in tourism, X Festival and X Design Week. Showcase the very best of your team's achievements with X Festival Awards.

Thought Leadership

Go further as a thought leader with a co-designed editorial plan, joint livestreams and collaborative insights on critical industry trends.

Endorsement & Visibility

Show clients you're a trusted partner of the DTTT, with a brand label license, premium listing in the Directory and and Expert Business Review.