Author:
Highlands & Islands Enterprise
Language:
English

Fairwork Brochure

October 2023
Sustainability

Tourism sustains many of our regional and island economies. It not only supports businesses, and provides individual jobs and family incomes, it is also central to the identity of the region and many of its communities.

But it’s also an industry that has been truly challenged in recent years. Many businesses are dealing with escalating costs, the continuing fall-out from Brexit and the COVID pandemic – and in particular the resulting staff shortages. Full economic recovery may take time, but as tourism businesses start to rebound, the signs are there that the sector is resilient and resourceful and has recognised the need to recruit and retain more local people.

Of course, this too is not without its challenges. Establishing the tourism sector as a great place to work – both in terms of providing good jobs and excellent careers – has long been a focus of industry-wide investment and continues to be so. However, it is arguably now critical, and it is this urgency that brings us to the topic of fair work – and what it means for any business seeking to be known as an employer of choice in an increasingly competitive market where your reputation is now more important than ever.

Contents:

  1. Welcome
  2. Tourism in the Highlands and Islands
  3. Fair work and the future of tourism
  4. What could fair work look like in your business?
  5. Fair work comment
  6. What you said
  7. The five pillars of fair work
  8. Business stories
  9. Benefits and resources
  10. Where fair work makes a difference.
  11. Helping you to realise your fair work ambitions
  12. Are you ready to get started?
  13. The five-generation workforce
  14. Bridging the gap: one workforce
  15. Measuring the business benefits of fair work

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Fairwork Brochure

October 2023
Sustainability

Tourism sustains many of our regional and island economies. It not only supports businesses, and provides individual jobs and family incomes, it is also central to the identity of the region and many of its communities.

But it’s also an industry that has been truly challenged in recent years. Many businesses are dealing with escalating costs, the continuing fall-out from Brexit and the COVID pandemic – and in particular the resulting staff shortages. Full economic recovery may take time, but as tourism businesses start to rebound, the signs are there that the sector is resilient and resourceful and has recognised the need to recruit and retain more local people.

Of course, this too is not without its challenges. Establishing the tourism sector as a great place to work – both in terms of providing good jobs and excellent careers – has long been a focus of industry-wide investment and continues to be so. However, it is arguably now critical, and it is this urgency that brings us to the topic of fair work – and what it means for any business seeking to be known as an employer of choice in an increasingly competitive market where your reputation is now more important than ever.

Contents:

  1. Welcome
  2. Tourism in the Highlands and Islands
  3. Fair work and the future of tourism
  4. What could fair work look like in your business?
  5. Fair work comment
  6. What you said
  7. The five pillars of fair work
  8. Business stories
  9. Benefits and resources
  10. Where fair work makes a difference.
  11. Helping you to realise your fair work ambitions
  12. Are you ready to get started?
  13. The five-generation workforce
  14. Bridging the gap: one workforce
  15. Measuring the business benefits of fair work