Author:
UNESCO
Unesco Green and Digital.webpUnesco Green and Digital.webp
Language:
English

Green and Digital Skills for Hospitality and Tourism: From Industry Trends to Competencies Within TVET

October 2024
Sustainability

Unlocking the potential of technical and vocational education and training (TVET) is instrumental for a more digital and sustainable hospitality and tourism sector.

The hospitality and tourism sector is a cornerstone for the global economy, yet its substantial environmental footprint necessitates urgent innovation. Embracing the use of cutting-edge technology, such as AI-driven customer management and smart analysis of energy consumption, can help mitigate these impacts and foster green, sustainable solutions.

As digitalisation and sustainability redefine the industry, traditional

job roles are undergoing continuous transformation, impacting the

day-to-day tasks and activities of workers. The integration of emerging

green and digital competencies into TVET is crucial for steering this

transformation. By equipping workers with relevant qualifications and

competencies, TVET holds the key to a greener and digitally driven sector.

This publication proposes approaches to facilitate the dual transition in

hospitality and tourism, structured around the identification of emerging

green and digital competencies in a timely manner, their integration into

future-oriented curricula, and their effective implementation in TVET. Drawing on practical examples from Africa, Asia-Pacific and Europe, it offers actionable recommendations for policymakers and practitioners.

TVET stakeholders from across the globe are invited to embrace innovation and engage in the transfer of knowledge and good practices to unlock the sector’s potential for a green and digitally just transformation.

Contents:

  • Short summary
  • Acknowledgments
  • Acronyms and abbreviations
  • Glossary
  • Introduction
  • The dual transition in the hospitality and tourism sector and the role of TVET
  • Green and digital trends and skill needs for hospitality and tourism occupations
  • Green and digital trends in TVET
  • New green and digital competencies
  • Identifying, integrating and implementing new competencies – responses from TVET
  • Recommendations
  • Conclusion
  • References

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Green and Digital Skills for Hospitality and Tourism: From Industry Trends to Competencies Within TVET

October 2024
Sustainability

Unlocking the potential of technical and vocational education and training (TVET) is instrumental for a more digital and sustainable hospitality and tourism sector.

The hospitality and tourism sector is a cornerstone for the global economy, yet its substantial environmental footprint necessitates urgent innovation. Embracing the use of cutting-edge technology, such as AI-driven customer management and smart analysis of energy consumption, can help mitigate these impacts and foster green, sustainable solutions.

As digitalisation and sustainability redefine the industry, traditional

job roles are undergoing continuous transformation, impacting the

day-to-day tasks and activities of workers. The integration of emerging

green and digital competencies into TVET is crucial for steering this

transformation. By equipping workers with relevant qualifications and

competencies, TVET holds the key to a greener and digitally driven sector.

This publication proposes approaches to facilitate the dual transition in

hospitality and tourism, structured around the identification of emerging

green and digital competencies in a timely manner, their integration into

future-oriented curricula, and their effective implementation in TVET. Drawing on practical examples from Africa, Asia-Pacific and Europe, it offers actionable recommendations for policymakers and practitioners.

TVET stakeholders from across the globe are invited to embrace innovation and engage in the transfer of knowledge and good practices to unlock the sector’s potential for a green and digitally just transformation.

Contents:

  • Short summary
  • Acknowledgments
  • Acronyms and abbreviations
  • Glossary
  • Introduction
  • The dual transition in the hospitality and tourism sector and the role of TVET
  • Green and digital trends and skill needs for hospitality and tourism occupations
  • Green and digital trends in TVET
  • New green and digital competencies
  • Identifying, integrating and implementing new competencies – responses from TVET
  • Recommendations
  • Conclusion
  • References