Author:
Forrester
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Language:
English

The Crisis Of Fractured Organizations

Digital

The way we work has seen seismic shifts of late. As line-of-business teams have become more autonomous and decentralized and the proliferation of niche software solutions meant for specific teams accelerates, organizations are faced with critical data sets trapped in spreadsheets and line-of-business, software-as-a-service (SaaS) apps.

Organizations are fractured. Broken processes, inaccurate data, and organizationwide disconnections are derailing productivity, impacting business, and decreasing team morale. Organizations can overcome their challenges and improve business processes and outcomes by leveraging low-code tools to build their own apps on top of shared data and better connect software across the organization. In doing so, they bridge the information that is locked within different teams and systems, demolishing silos and fostering better crossfunctional work collaboration in the process.

Airtable commissioned Forrester Consulting to evaluate how teams are working today and the impact of fractured systems and organizational silos. Forrester conducted an online survey with 1,022 respondents in roles from individual contributor to the C-suite in the US and the UK to explore this topic. We found that when teams use low-code tools and solutions to increase cross-functional collaboration, organizational alignment, and data accessibility, they achieve better productivity, employee experience (EX), and revenue.

Contents:

  • Key Findings
  • Silos And Manual Workflows Fracture Organizations And Debilitate Businesses
  • Fractured Organizations Lead To Poor Decision-Making, More Errors, And Weaker Revenue
  • Low-Code Tools Connect Teams And Lead To Better Business Outcomes
  • Key Recommendations

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The Crisis Of Fractured Organizations

Digital

The way we work has seen seismic shifts of late. As line-of-business teams have become more autonomous and decentralized and the proliferation of niche software solutions meant for specific teams accelerates, organizations are faced with critical data sets trapped in spreadsheets and line-of-business, software-as-a-service (SaaS) apps.

Organizations are fractured. Broken processes, inaccurate data, and organizationwide disconnections are derailing productivity, impacting business, and decreasing team morale. Organizations can overcome their challenges and improve business processes and outcomes by leveraging low-code tools to build their own apps on top of shared data and better connect software across the organization. In doing so, they bridge the information that is locked within different teams and systems, demolishing silos and fostering better crossfunctional work collaboration in the process.

Airtable commissioned Forrester Consulting to evaluate how teams are working today and the impact of fractured systems and organizational silos. Forrester conducted an online survey with 1,022 respondents in roles from individual contributor to the C-suite in the US and the UK to explore this topic. We found that when teams use low-code tools and solutions to increase cross-functional collaboration, organizational alignment, and data accessibility, they achieve better productivity, employee experience (EX), and revenue.

Contents:

  • Key Findings
  • Silos And Manual Workflows Fracture Organizations And Debilitate Businesses
  • Fractured Organizations Lead To Poor Decision-Making, More Errors, And Weaker Revenue
  • Low-Code Tools Connect Teams And Lead To Better Business Outcomes
  • Key Recommendations