Author:
The Strategic Alliance of the National Convention Bureaux of Europe
Language:
English

The Future Role and Purpose of Convention Bureaux

October 2021
MICE

The world around us is changing at a rapid pace. Long before the pandemic, we could see powerful, transformative forces at work. Global megatrends such as urbanisation, demographic shifts, sustainability and accelerating technological disruption are reshaping our economy and society.

In the second year of Covid-19, it has become clearer than ever before that the times we live in are marked by uncertainty and ongoing disruption. For better or worse, we had to learn to adapt and become more resilient. We had to question our sense of what is normal and find ways to create new opportunities for ourselves under difficult, threatening circumstances.

For the events industry globally, the pandemic brought a time of unprecedented struggle, but also of exponential learning and development. Virtual and hybrid meetings have evolved at the speed of light, external pressures have brought out new, creative solutions and event formats. Propelled by the crisis, conversations around purpose, community engagement, the value of personal encounters and event sustainability today are at an all-time high.

One of our main duties as national convention bureaux (NCVB) during the Covid crisis was to provide help and information for communities and organisations to best tackle existential challenges, enable joint learning and show up paths to recovery. However, while doing our best to support our partners, we were also prompted to further develop our own role and purpose in the present and future. Once established to provide destination support and promote our countries’ events sectors, today’s national convention bureaux have come a long way. Adapting to the ever changing needs of our industry, they have evolved to fulfil a multitude of functions – and we are convinced that the coming decade will require more change than ever.

We firmly believe that this is a time for recalibration and for looking ahead. How can national convention bureaux best prepare for future crises and disruptions? How can we anticipate threats and opportunities and set ourselves up to create maximum value for our partners and stakeholders? How can we become more connected across borders, more collaborative across sectors, more resilient together?

For a collective exploration of these questions, we came together as the Strategic Alliance of the National Convention Bureaux of Europe to create a shared vision of the convention bureau of the future. By focusing on roles and purposes, challenges and opportunities and skills and qualifications relevant in the year 2030, our aim is to help shape a future vision for national convention bureaux globally – including a roadmap of the most relevant tasks ahead.

Contents:

  1. Introduction
  2. Key Questions
  3. Trends
  4. Future Roles and Purposes
  5. Roadmap: Challenges and Opportunities
  6. Changing Ecosystems
  7. Skills and Competencies
  8. About Us

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The Future Role and Purpose of Convention Bureaux

October 2021
MICE

The world around us is changing at a rapid pace. Long before the pandemic, we could see powerful, transformative forces at work. Global megatrends such as urbanisation, demographic shifts, sustainability and accelerating technological disruption are reshaping our economy and society.

In the second year of Covid-19, it has become clearer than ever before that the times we live in are marked by uncertainty and ongoing disruption. For better or worse, we had to learn to adapt and become more resilient. We had to question our sense of what is normal and find ways to create new opportunities for ourselves under difficult, threatening circumstances.

For the events industry globally, the pandemic brought a time of unprecedented struggle, but also of exponential learning and development. Virtual and hybrid meetings have evolved at the speed of light, external pressures have brought out new, creative solutions and event formats. Propelled by the crisis, conversations around purpose, community engagement, the value of personal encounters and event sustainability today are at an all-time high.

One of our main duties as national convention bureaux (NCVB) during the Covid crisis was to provide help and information for communities and organisations to best tackle existential challenges, enable joint learning and show up paths to recovery. However, while doing our best to support our partners, we were also prompted to further develop our own role and purpose in the present and future. Once established to provide destination support and promote our countries’ events sectors, today’s national convention bureaux have come a long way. Adapting to the ever changing needs of our industry, they have evolved to fulfil a multitude of functions – and we are convinced that the coming decade will require more change than ever.

We firmly believe that this is a time for recalibration and for looking ahead. How can national convention bureaux best prepare for future crises and disruptions? How can we anticipate threats and opportunities and set ourselves up to create maximum value for our partners and stakeholders? How can we become more connected across borders, more collaborative across sectors, more resilient together?

For a collective exploration of these questions, we came together as the Strategic Alliance of the National Convention Bureaux of Europe to create a shared vision of the convention bureau of the future. By focusing on roles and purposes, challenges and opportunities and skills and qualifications relevant in the year 2030, our aim is to help shape a future vision for national convention bureaux globally – including a roadmap of the most relevant tasks ahead.

Contents:

  1. Introduction
  2. Key Questions
  3. Trends
  4. Future Roles and Purposes
  5. Roadmap: Challenges and Opportunities
  6. Changing Ecosystems
  7. Skills and Competencies
  8. About Us