Author:
Expedia Group
Language:
English

The Path To Purchase: Uncovering How Travelers Plan and Book Online

July 2023
Digital

The typical consumer spends hours online each day working, shopping, scrolling through social media, and more. But how much time is actually spent with travel content before a purchase? And what resources are used while planning a trip?

To better understand travellers’ complex online behaviour leading up to a travel purchase, insights from the digital data panel provided a quantitative view of how much and what type of content travellers interact with throughout the booking journey.

Contents:

  1. Overview
  2. Travel content consumption
  3. Traveler journey purchase journey
  4. Inspiration
  5. Research
  6. Planning
  7. Booking
  8. Sample path
  9. Turning insights into action
  10. Methodology & about Expedia Group

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The Path To Purchase: Uncovering How Travelers Plan and Book Online

July 2023
Digital

The typical consumer spends hours online each day working, shopping, scrolling through social media, and more. But how much time is actually spent with travel content before a purchase? And what resources are used while planning a trip?

To better understand travellers’ complex online behaviour leading up to a travel purchase, insights from the digital data panel provided a quantitative view of how much and what type of content travellers interact with throughout the booking journey.

Contents:

  1. Overview
  2. Travel content consumption
  3. Traveler journey purchase journey
  4. Inspiration
  5. Research
  6. Planning
  7. Booking
  8. Sample path
  9. Turning insights into action
  10. Methodology & about Expedia Group