After years of waiting to see when corporate travel would be “back to normal,” it’s now clear that there is no going “back” to anything. Some aspects have fully rebounded, like the percentage of travellers and managers who recognize corporate travel as a highly critical component of success. But the current landscape shows that much has changed, including the way employees and managers are approaching why and how they travel.
In fact, many of the structures and priorities in corporate travel today weren’t even part of the conversation just five years ago. Take the large number of hybrid employees, for example — people who now look forward to offsites as a primary way to connect with their colleagues. Those changes have resulted in new patterns, like the growing inclination to blend business and leisure travel.
In response, corporate travel and finance managers are rapidly adopting new travel and expense (T&E) policies, processes, and technologies to meet the changing demands of their employees. At the same time, they’re struggling to balance rising costs with falling compliance, and an increasing pressure to justify their companies’ environmental impact with the need to prove a return on investment from travel.
Fortunately, achieving these goals is becoming ever easier, thanks to generative AI. This groundbreaking — and quickly evolving — technology will be a major driver of corporate travel innovation, making tools and processes faster, more streamlined, and more personalized. In fact, the generative AI revolution is already underway: Implementations launched in 2023 are helping companies transform their travel and expense management programs into more productive and cost-effective operations.
In this report:
Findings from Skift and Navan’s survey of nearly 700 corporate travel and finance managers and 800 business travellers
A look at how generative AI is reshaping corporate travel experience — and the future role it will play in booking, reporting, and supporting employees
Evidence of the renewed vigour for in-person collaboration, with a heightened emphasis on travelling as a team activity and its implications on corporate T&E
How all-in-one solutions for travel, corporate cards, and expense management are creating new opportunities at all levels of the corporate travel industry
Why scalable, future-proofed T&E solutions will be crucial for companies to compete amid a changed landscape
After years of waiting to see when corporate travel would be “back to normal,” it’s now clear that there is no going “back” to anything. Some aspects have fully rebounded, like the percentage of travellers and managers who recognize corporate travel as a highly critical component of success. But the current landscape shows that much has changed, including the way employees and managers are approaching why and how they travel.
In fact, many of the structures and priorities in corporate travel today weren’t even part of the conversation just five years ago. Take the large number of hybrid employees, for example — people who now look forward to offsites as a primary way to connect with their colleagues. Those changes have resulted in new patterns, like the growing inclination to blend business and leisure travel.
In response, corporate travel and finance managers are rapidly adopting new travel and expense (T&E) policies, processes, and technologies to meet the changing demands of their employees. At the same time, they’re struggling to balance rising costs with falling compliance, and an increasing pressure to justify their companies’ environmental impact with the need to prove a return on investment from travel.
Fortunately, achieving these goals is becoming ever easier, thanks to generative AI. This groundbreaking — and quickly evolving — technology will be a major driver of corporate travel innovation, making tools and processes faster, more streamlined, and more personalized. In fact, the generative AI revolution is already underway: Implementations launched in 2023 are helping companies transform their travel and expense management programs into more productive and cost-effective operations.
In this report:
Findings from Skift and Navan’s survey of nearly 700 corporate travel and finance managers and 800 business travellers
A look at how generative AI is reshaping corporate travel experience — and the future role it will play in booking, reporting, and supporting employees
Evidence of the renewed vigour for in-person collaboration, with a heightened emphasis on travelling as a team activity and its implications on corporate T&E
How all-in-one solutions for travel, corporate cards, and expense management are creating new opportunities at all levels of the corporate travel industry
Why scalable, future-proofed T&E solutions will be crucial for companies to compete amid a changed landscape
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