3.4 Co-Design Principles
Service Design and Co-design can help you develop extremely relevant digital experiences.
Service Design and Co-design can help you develop extremely relevant digital experiences.
Service Design and Co-design can help you develop extremely relevant digital experiences. It is a process that involves you as much as your customers: embedding design thinking in your processes will make your customer's experience much better by focusing on their needs.
Service Design and Co-design can help you develop extremely relevant digital experiences. It is a process that involves you as much as your customers: embedding design thinking in your processes will make your customer's experience much better by focusing on their needs.
Service Design and Co-design can help you develop extremely relevant digital experiences. It is a process that involves you as much as your customers: embedding design thinking in your processes will make your customer's experience much better by focusing on their needs.
Service Design consists of designing an experience around the needs of your target audience by collaborating with them and trying to understand what their needs are.
This has become an extremely important process in the post-COVID era, in which applying innovation at the core of your business while keeping a human-centred design and applying co-design principles are the best way for staying competitive and resilient.
Design is the driving force behind good digital experiences. At the DTTT, we believe IBM's Design Thinking course (free and online) provides a good overview of how to create great experiences to cover your customer needs, giving you an introduction to different ways of thinking to solve these.
Below you can see the key pillars from IBM Design:
The Loop. During this stage you have to:
The Principles. See problems and solutions as an ongoing conversation.
The Keys. Lead teams to great user outcomes using our scalable framework for team alignment.
A great example of the application of co-design principles is the destination of Les Iles de la Madeleine in Stage 12 of Digital Transformation. Through the application of co-design principles and open innovation, they created an attractive destination with heightened awareness.
They managed to achieve this through regular meetings, continuous innovation and collaboration between industry and destination.
Service Design and Co-design can help you develop extremely relevant digital experiences. It is a process that involves you as much as your customers: embedding design thinking in your processes will make your customer's experience much better by focusing on their needs.
Service Design and Co-design can help you develop extremely relevant digital experiences. It is a process that involves you as much as your customers: embedding design thinking in your processes will make your customer's experience much better by focusing on their needs.
Service Design consists of designing an experience around the needs of your target audience by collaborating with them and trying to understand what their needs are.
This has become an extremely important process in the post-COVID era, in which applying innovation at the core of your business while keeping a human-centred design and applying co-design principles are the best way for staying competitive and resilient.
Design is the driving force behind good digital experiences. At the DTTT, we believe IBM's Design Thinking course (free and online) provides a good overview of how to create great experiences to cover your customer needs, giving you an introduction to different ways of thinking to solve these.
Below you can see the key pillars from IBM Design:
The Loop. During this stage you have to:
The Principles. See problems and solutions as an ongoing conversation.
The Keys. Lead teams to great user outcomes using our scalable framework for team alignment.
A great example of the application of co-design principles is the destination of Les Iles de la Madeleine in Stage 12 of Digital Transformation. Through the application of co-design principles and open innovation, they created an attractive destination with heightened awareness.
They managed to achieve this through regular meetings, continuous innovation and collaboration between industry and destination.
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