Objective: Design a flowchart depicting potential conversations between a large language model (chatbot) and a tourist, highlighting key decision points and ethical considerations influencing the flow.

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Materials:

1. This template
2. Markers or pens
3. Sticky notes

Time: 2-3 hours

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Components:

1. Start Node: Represents the initial interaction between the tourist and the chatbot.
2. Decision Points: Points where the conversation branches based on the tourist's input or the chatbot's response.
3. Actions/Responses: Actions taken by the chatbot or responses provided to the tourist.
4. Ethical Considerations: Notes regarding potential ethical implications of each branch or action.
5. End Node: Represents the conclusion of the conversation.

Instructions:

1. Define the Scope: Specify the type of tourist (e.g., first-time visitor, returning traveller) and the chatbot's capabilities (e.g., information provision, booking services, personalised recommendations).

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2. Start Node: Create a starting point representing the initial interaction, like "Welcome, how can I assist you today?"

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3. Decision Points: Identify potential branching points based on the tourist's likely questions or requests. These could be:

• ‍Open-ended: "What are some must-see attractions in Canterbury?"‍
• Specific: "I'm interested in historical sites. Can you recommend any?"‍
• Action-oriented: "I'd like to book tickets for the Canterbury Cathedral tour."

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4. Actions/Responses: For each decision point, outline the chatbot's potential responses or actions. Consider:

• ‍Informative: Providing relevant information, recommendations or directions.‍
• Clarifying: Asking follow-up questions to understand the tourist's needs better.‍
• Actionable: Facilitating bookings, reservations, or other services.

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5. Ethical Considerations: Annotate each branch or action with potential ethical concerns, such as:

• ‍Bias: Ensuring recommendations are fair and inclusive.‍
• Transparency: Disclosing the chatbot's limitations and capabilities.‍
• Privacy: Protecting the tourist's personal information.‍
• Accessibility: Catering to users with diverse needs and abilities.

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6. End Node: Define appropriate endpoints for the conversation, like:

• Completing the tourist's request.
• Offering further assistance.
• Ending politely and professionally.

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7. Refine and Iterate: Review the flowchart, ensuring logical flow, addressing ethical concerns and incorporating feedback from experts or potential users.

Additional Tips:

1. Use clear and concise language for all elements of the flowchart.
2. Consider using visual cues to differentiate between decision points, actions, and ethical considerations.
3. Adapt the template to specific scenarios, such as different tourist destinations or chatbot functionalities.