How DMOs Can Use Wit to Win in the Age of Generative AI

Generative AI is rapidly transforming industries, and tourism is no exception. This article spotlights two DMOs that are using humour as a tool to fight the wave of interest around generative AI and capture the attention of potential travellers.

Generative AI is rapidly transforming industries, and tourism is no exception. There is no doubt about it, AI holds immense potential to personalise discovery, curate hyper-realistic destination experiences and usher in a more individually tailored marketing approach altogether - including replacing certain strategic and creative tasks in the marketing team itself.

But with all the excitement around generative AI, many question its ability to hit the mark when it comes to really translating the uniqueness of the destination's brand and indeed whether AI's dominance in content and brand experiences is inevitable. Whilst there are a number of DMOs diving headfirst into AI, there are others who are exploring a different approach, at least for now: humour.

Yes, humour.

Discover Tasmania's TasmanAI and Visit Greenland's Artificial Intelligence vs. Authentic Intelligence are prime examples of DMOs using wit and sarcasm to stand out in the generative AI conversation. These campaigns don't dismiss AI entirely, but rather offer a refreshing alternative – the undeniable charm of a real, unscripted travel experience.

TasmanAI

TasmanAI takes a decidedly tongue-in-cheek approach to the AI trend. The website, while visually appealing, offers a limited range of "AI-generated" experiences, such as "AI-enhanced wombat-watching" and "AI-optimised wilderness survival". This juxtaposition of high-tech buzzwords with the quintessential Tasmanian experience is both humorous and effective. It reinforces the idea that while AI can be a tool, it can't replicate the authentic charm of the island.

Authentic Intelligence vs. Artificial Intelligence

Visit Greenland's campaign takes a more direct approach. By pitting "Greenlandic Authentic Intelligence" against Artificial Intelligence, the destination positions itself, and local communities, as the ultimate authority on the country's unique experiences. It's a clever way to highlight the limitations of AI in truly understanding and representing a place. The campaign also invites potential visitors to engage with the destination on a deeper level, challenging them to "find your own Greenland AI".

Why It Works: Lessons from a Trending Story

Here's why this approach is a win for DMOs:

  1. The Power of Relevance: In a world obsessed with AI, a bit of lighthearted scepticism cuts through the noise. It positions DMOs as being on-the-pulse of travel trends, yet unafraid to offer a unique perspective.
  2. PR Goldmine: Trending topics such as AI present a golden opportunity for DMOs to generate buzz. Humour injects personality into the conversation, making the destination more memorable and engaging.

The Art of Brand Activation: Fast, On-Brand and Engaging

But humour is just the first ingredient. To truly capitalise on this strategy, DMOs need to be:

  1. Fast: Innovation in the digital age moves at lightning speed. DMOs need to be quick to identify trending topics and craft content that resonates before the conversation moves on.
  2. On-Brand: Humour should complement the destination's overall brand identity. A quirky campaign wouldn't work for a destination known for its luxurious offer, for example.
  3. Engaging: Don't just tell jokes, create an experience. Interactive quizzes, tongue-in-cheek social media challenges or user-generated content campaigns can all leverage humour to drive engagement

The Power of Storytelling

While humour is a great attention grabber, DMOs can go a step further by weaving a narrative around the potential of AI as a tool, not a replacement, for travel experiences.

Take inspiration from the Imagine the Faroe Islands campaign, which used AI to showcase the destination's natural beauty in a new light. Similarly, the Vienna Tourist Board's #Unartificial Art campaign highlights the human touch behind artistic expression – a stark contrast to the potential homogenisation of AI-generated art.

DTTT Take

In a world increasingly dominated by algorithms and automation, humour and authenticity are becoming rare commodities. By embracing these qualities, DMOs like Discover Tasmania and Visit Greenland have demonstrated that wit can be a powerful tool for cutting through the noise and creating a lasting impression. These campaigns remind us that, while AI can enhance the travel experience, it can never fully replace the magic of human connection and exploration. As the digital landscape continues to evolve, DMOs that can find the right balance between technology and human touch will be the ones to truly thrive.

Generative AI is rapidly transforming industries, and tourism is no exception. There is no doubt about it, AI holds immense potential to personalise discovery, curate hyper-realistic destination experiences and usher in a more individually tailored marketing approach altogether - including replacing certain strategic and creative tasks in the marketing team itself.

But with all the excitement around generative AI, many question its ability to hit the mark when it comes to really translating the uniqueness of the destination's brand and indeed whether AI's dominance in content and brand experiences is inevitable. Whilst there are a number of DMOs diving headfirst into AI, there are others who are exploring a different approach, at least for now: humour.

Yes, humour.

Discover Tasmania's TasmanAI and Visit Greenland's Artificial Intelligence vs. Authentic Intelligence are prime examples of DMOs using wit and sarcasm to stand out in the generative AI conversation. These campaigns don't dismiss AI entirely, but rather offer a refreshing alternative – the undeniable charm of a real, unscripted travel experience.

TasmanAI

TasmanAI takes a decidedly tongue-in-cheek approach to the AI trend. The website, while visually appealing, offers a limited range of "AI-generated" experiences, such as "AI-enhanced wombat-watching" and "AI-optimised wilderness survival". This juxtaposition of high-tech buzzwords with the quintessential Tasmanian experience is both humorous and effective. It reinforces the idea that while AI can be a tool, it can't replicate the authentic charm of the island.

Authentic Intelligence vs. Artificial Intelligence

Visit Greenland's campaign takes a more direct approach. By pitting "Greenlandic Authentic Intelligence" against Artificial Intelligence, the destination positions itself, and local communities, as the ultimate authority on the country's unique experiences. It's a clever way to highlight the limitations of AI in truly understanding and representing a place. The campaign also invites potential visitors to engage with the destination on a deeper level, challenging them to "find your own Greenland AI".

Why It Works: Lessons from a Trending Story

Here's why this approach is a win for DMOs:

  1. The Power of Relevance: In a world obsessed with AI, a bit of lighthearted scepticism cuts through the noise. It positions DMOs as being on-the-pulse of travel trends, yet unafraid to offer a unique perspective.
  2. PR Goldmine: Trending topics such as AI present a golden opportunity for DMOs to generate buzz. Humour injects personality into the conversation, making the destination more memorable and engaging.

The Art of Brand Activation: Fast, On-Brand and Engaging

But humour is just the first ingredient. To truly capitalise on this strategy, DMOs need to be:

  1. Fast: Innovation in the digital age moves at lightning speed. DMOs need to be quick to identify trending topics and craft content that resonates before the conversation moves on.
  2. On-Brand: Humour should complement the destination's overall brand identity. A quirky campaign wouldn't work for a destination known for its luxurious offer, for example.
  3. Engaging: Don't just tell jokes, create an experience. Interactive quizzes, tongue-in-cheek social media challenges or user-generated content campaigns can all leverage humour to drive engagement

The Power of Storytelling

While humour is a great attention grabber, DMOs can go a step further by weaving a narrative around the potential of AI as a tool, not a replacement, for travel experiences.

Take inspiration from the Imagine the Faroe Islands campaign, which used AI to showcase the destination's natural beauty in a new light. Similarly, the Vienna Tourist Board's #Unartificial Art campaign highlights the human touch behind artistic expression – a stark contrast to the potential homogenisation of AI-generated art.

DTTT Take

In a world increasingly dominated by algorithms and automation, humour and authenticity are becoming rare commodities. By embracing these qualities, DMOs like Discover Tasmania and Visit Greenland have demonstrated that wit can be a powerful tool for cutting through the noise and creating a lasting impression. These campaigns remind us that, while AI can enhance the travel experience, it can never fully replace the magic of human connection and exploration. As the digital landscape continues to evolve, DMOs that can find the right balance between technology and human touch will be the ones to truly thrive.

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