Tourbit: Empowering European Tourism SMEs Through Digital Transformation

The tourism industry, especially small and medium enterprises (SMEs), faces a crucial challenge - embracing digitalisation to remain competitive. Recognising this need, the Tourbit project has emerged as a beacon of hope, offering support and guidance to European tourism SMEs in their digital transformation journey.

The tourism industry, especially small and medium enterprises (SMEs), faces a crucial challenge - embracing digitalisation to remain competitive. Recognising this need, the Tourbit project has emerged as a beacon of hope, offering support and guidance to European tourism SMEs in their digital transformation journey.

This collaborative effort, co-funded by the European Commission's COSME programme, brings together eight passionate partners from across Europe. These partners include the Catalan Tourist Board, Barcelona Chamber of Commerce, Paris & Co, Tourism 4.0 in Slovenia, Hub Brussels, Iceland's Tourism Cluster, the Lapland University of Applied Sciences and NEST - the Tourism Innovation Center in Portugal.

About Tourbit

Tourbit's mission is clear: to empower tourism SMEs by fostering their digital skills, knowledge and network. They achieve this through a three-step approach: learning, building and testing. This structured framework equips businesses with the necessary tools and resources to tackle real-world challenges.

Through Tourbit, businesses are paired up with dedicated digital transformation partners. This collaborative environment allows SMEs to learn from experts and gain valuable insights into the ever-evolving digital landscape. The project focuses on "building" by providing access to innovative technologies and solutions that can streamline operations and enhance customer experiences. Finally, the "testing" phase allows businesses to put their learnings into practice and measure the impact of their digital transformation efforts.

The importance of Tourbit cannot be overstated. By bridging the gap between SMEs and the world of digitalisation, Tourbit empowers these businesses to thrive in the competitive tourism market. This project is not just about technological advancements; it's about fostering innovation, building resilience and, ultimately, ensuring the continued success of European tourism SMEs.

About Tour Tech Podcast Series

This podcast series promises to be a source of inspiration for businesses and individuals alike. As the "Tour Tech: Your Five Weekly Takeaways to Tourism Success" series unfolds, you can expect to hear firsthand accounts from entrepreneurs and industry experts, showcasing how technology is shaping the future of tourism. Through these stories, you will gain valuable insights and be empowered to embrace the transformative power of digitalisation.

This podcast series goes beyond merely discussing digitalisation, delving deep into the personal journeys of entrepreneurs who have built successful companies. The series host, Marie Texier from Paris & Co, emphasises the captivating nature of the series; learning not only about the digital transformation journeys of SMEs, but also about the diverse backgrounds and experiences of the entrepreneurs themselves. These episodes act as entrepreneurship masterclasses, providing listeners with a wealth of knowledge and inspiration.

Throughout the series, we shed light on the multifaceted nature of digital transformation in the tourism industry. From understanding user needs and embracing technology to promoting sustainability and fostering innovation, businesses that adapt and evolve alongside these trends are well-positioned to succeed in the competitive tourism market.

Here's a sneak preview of what you'll learn:

  1. Understanding User Needs: The critical importance of understanding the real need behind data collection, ensuring that data is effectively utilised to address specific challenges. Similarly, the value of finding efficient ways to gather feedback from clients is highlighted, fostering a more responsive and user-centric approach.
  2. Embracing Technology: The growing acceptance and technological fluency among consumers, who now expect immediate access to information and appreciate innovative solutions like voicebots, which offer a conversational interface.
  3. Sustainability and Transparency: The challenge of demonstrating a commitment to sustainable travel and the growing importance of transparency and responsible practices in the tourism industry.
  4. Bridging the Gap Between Digital and Physical: The mission of connecting the digital and physical worlds and the constant pursuit of innovative solutions to create a positive impact for users and foster a seamless and engaging experience for travellers.
  5. Innovation and Adaptability: The need for adaptability to remain agile as technology and market dynamics change, requiring businesses to embrace a culture of continuous learning and process improvement to thrive in the long-run.


The podcast series is part of the Tourbit project, co-funded by the EU's COSME programme, with the support of the Catalan Tourist Board, Barcelona Chamber of Commerce, Paris & Co, Arctur Doo, Hub Brussels, Iceland Tourism Cluster, Lapland University of Applied Sciences and NEST - Tourism Innovation Center.

The tourism industry, especially small and medium enterprises (SMEs), faces a crucial challenge - embracing digitalisation to remain competitive. Recognising this need, the Tourbit project has emerged as a beacon of hope, offering support and guidance to European tourism SMEs in their digital transformation journey.

This collaborative effort, co-funded by the European Commission's COSME programme, brings together eight passionate partners from across Europe. These partners include the Catalan Tourist Board, Barcelona Chamber of Commerce, Paris & Co, Tourism 4.0 in Slovenia, Hub Brussels, Iceland's Tourism Cluster, the Lapland University of Applied Sciences and NEST - the Tourism Innovation Center in Portugal.

About Tourbit

Tourbit's mission is clear: to empower tourism SMEs by fostering their digital skills, knowledge and network. They achieve this through a three-step approach: learning, building and testing. This structured framework equips businesses with the necessary tools and resources to tackle real-world challenges.

Through Tourbit, businesses are paired up with dedicated digital transformation partners. This collaborative environment allows SMEs to learn from experts and gain valuable insights into the ever-evolving digital landscape. The project focuses on "building" by providing access to innovative technologies and solutions that can streamline operations and enhance customer experiences. Finally, the "testing" phase allows businesses to put their learnings into practice and measure the impact of their digital transformation efforts.

The importance of Tourbit cannot be overstated. By bridging the gap between SMEs and the world of digitalisation, Tourbit empowers these businesses to thrive in the competitive tourism market. This project is not just about technological advancements; it's about fostering innovation, building resilience and, ultimately, ensuring the continued success of European tourism SMEs.

About Tour Tech Podcast Series

This podcast series promises to be a source of inspiration for businesses and individuals alike. As the "Tour Tech: Your Five Weekly Takeaways to Tourism Success" series unfolds, you can expect to hear firsthand accounts from entrepreneurs and industry experts, showcasing how technology is shaping the future of tourism. Through these stories, you will gain valuable insights and be empowered to embrace the transformative power of digitalisation.

This podcast series goes beyond merely discussing digitalisation, delving deep into the personal journeys of entrepreneurs who have built successful companies. The series host, Marie Texier from Paris & Co, emphasises the captivating nature of the series; learning not only about the digital transformation journeys of SMEs, but also about the diverse backgrounds and experiences of the entrepreneurs themselves. These episodes act as entrepreneurship masterclasses, providing listeners with a wealth of knowledge and inspiration.

Throughout the series, we shed light on the multifaceted nature of digital transformation in the tourism industry. From understanding user needs and embracing technology to promoting sustainability and fostering innovation, businesses that adapt and evolve alongside these trends are well-positioned to succeed in the competitive tourism market.

Here's a sneak preview of what you'll learn:

  1. Understanding User Needs: The critical importance of understanding the real need behind data collection, ensuring that data is effectively utilised to address specific challenges. Similarly, the value of finding efficient ways to gather feedback from clients is highlighted, fostering a more responsive and user-centric approach.
  2. Embracing Technology: The growing acceptance and technological fluency among consumers, who now expect immediate access to information and appreciate innovative solutions like voicebots, which offer a conversational interface.
  3. Sustainability and Transparency: The challenge of demonstrating a commitment to sustainable travel and the growing importance of transparency and responsible practices in the tourism industry.
  4. Bridging the Gap Between Digital and Physical: The mission of connecting the digital and physical worlds and the constant pursuit of innovative solutions to create a positive impact for users and foster a seamless and engaging experience for travellers.
  5. Innovation and Adaptability: The need for adaptability to remain agile as technology and market dynamics change, requiring businesses to embrace a culture of continuous learning and process improvement to thrive in the long-run.


The podcast series is part of the Tourbit project, co-funded by the EU's COSME programme, with the support of the Catalan Tourist Board, Barcelona Chamber of Commerce, Paris & Co, Arctur Doo, Hub Brussels, Iceland Tourism Cluster, Lapland University of Applied Sciences and NEST - Tourism Innovation Center.

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