Rebuilding Tourism After Disaster

The tourism industry thrives on inviting travellers to experience the unexpected. But this very unpredictability makes it vulnerable, especially when natural disasters strike.

The tourism industry thrives on inviting travellers to experience the unexpected. But this very unpredictability makes it vulnerable, especially when natural disasters strike. We've all seen the images: once-thriving destinations reduced to rubble, livelihoods shattered and tourists staying away. The instinctive reaction is often to avoid these places, believing that visiting so soon after a tragedy would be insensitive or even harmful. But what if we challenged this assumption? What if, instead of shying away, we saw these events as a chance to reimagine the role of tourism in disaster recovery?

Tourist dollars are a lifeline for struggling communities. That money flows directly back into the local economy, helping to rebuild infrastructure, support businesses desperate to keep their doors open and provide jobs to those who have lost everything. It's not about exploiting a tragedy, but enabling responsible travel that respects the needs of communities while contributing to long-term rebuilding.

Sojern, a digital marketing platform that works exclusively in the tourism industry, understands this. Their approach focuses on empowering destinations to regain control of their narrative. Using data-driven insights, Sojern identifies travellers who are still interested in visiting and address their concerns head-on. They work to counter the negative press that can deter travellers with clear and consistent messaging across digital channels, reassuring potential visitors that the destination is ready to welcome them back.

Sojern's commitment to this vision is evident across every aspect of their disaster recovery plans. Their offer of 50% match funding in media spend for post-disaster marketing campaigns is a powerful statement of commitment to supporting valued partners during their times of need. Their co-op programme also encourages destinations and local businesses to work together, amplifying their message and presenting a united front. This means destinations can stretch their budgets further, ensuring those vital recovery messages reach a wider audience.

Sojern's work is a beacon of hope in action. They've been instrumental in helping destinations hit by hurricanes, especially in hurricane-prone areas like Texas and Florida. In Fort Myers, for example, Sojern helped businesses stay visible as they gradually reopened. Sojern's support also extends to destinations ravaged by wildfires, like those in California and Canada, where communicating accurate safety information and managing traveller expectations is paramount. Even in the face of recurring challenges like red tide in Florida, Sojern is helping destinations clearly communicate which beaches are safe and open.

This approach should be a model for the entire travel industry. It demonstrates that disaster recovery isn't just about rebuilding what was lost; it's about creating something even stronger and more resilient. By combining data-driven insights, targeted messaging and a genuine commitment to partnership, Sojern exemplifies how we can emerge stronger from these challenging events. It's a valuable reminder that even in the face of adversity, the tourism industry has the power to make a positive impact and help communities rebuild.


This article was written in partnership with Sojern; you can view the original article here.

The tourism industry thrives on inviting travellers to experience the unexpected. But this very unpredictability makes it vulnerable, especially when natural disasters strike. We've all seen the images: once-thriving destinations reduced to rubble, livelihoods shattered and tourists staying away. The instinctive reaction is often to avoid these places, believing that visiting so soon after a tragedy would be insensitive or even harmful. But what if we challenged this assumption? What if, instead of shying away, we saw these events as a chance to reimagine the role of tourism in disaster recovery?

Tourist dollars are a lifeline for struggling communities. That money flows directly back into the local economy, helping to rebuild infrastructure, support businesses desperate to keep their doors open and provide jobs to those who have lost everything. It's not about exploiting a tragedy, but enabling responsible travel that respects the needs of communities while contributing to long-term rebuilding.

Sojern, a digital marketing platform that works exclusively in the tourism industry, understands this. Their approach focuses on empowering destinations to regain control of their narrative. Using data-driven insights, Sojern identifies travellers who are still interested in visiting and address their concerns head-on. They work to counter the negative press that can deter travellers with clear and consistent messaging across digital channels, reassuring potential visitors that the destination is ready to welcome them back.

Sojern's commitment to this vision is evident across every aspect of their disaster recovery plans. Their offer of 50% match funding in media spend for post-disaster marketing campaigns is a powerful statement of commitment to supporting valued partners during their times of need. Their co-op programme also encourages destinations and local businesses to work together, amplifying their message and presenting a united front. This means destinations can stretch their budgets further, ensuring those vital recovery messages reach a wider audience.

Sojern's work is a beacon of hope in action. They've been instrumental in helping destinations hit by hurricanes, especially in hurricane-prone areas like Texas and Florida. In Fort Myers, for example, Sojern helped businesses stay visible as they gradually reopened. Sojern's support also extends to destinations ravaged by wildfires, like those in California and Canada, where communicating accurate safety information and managing traveller expectations is paramount. Even in the face of recurring challenges like red tide in Florida, Sojern is helping destinations clearly communicate which beaches are safe and open.

This approach should be a model for the entire travel industry. It demonstrates that disaster recovery isn't just about rebuilding what was lost; it's about creating something even stronger and more resilient. By combining data-driven insights, targeted messaging and a genuine commitment to partnership, Sojern exemplifies how we can emerge stronger from these challenging events. It's a valuable reminder that even in the face of adversity, the tourism industry has the power to make a positive impact and help communities rebuild.


This article was written in partnership with Sojern; you can view the original article here.

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